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Bookkeeping Help Center

Plain-English guides to fix common QuickBooks Online problems. Written for small business owners, not accountants.

Profit & Loss·4 min read·June 18, 2026

Miscellaneous Expenses Over 10% of Revenue in QuickBooks Online: What to Do

When Miscellaneous or Other Expenses make up a large portion of your revenue in QuickBooks Online, it usually means transactions aren't being categorized properly. Here's what to look for.

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Profit & Loss·5 min read·June 11, 2026

COGS Higher Than Revenue in QuickBooks Online: What It Means

When your Cost of Goods Sold exceeds your revenue in QuickBooks Online, your gross profit goes negative. Here's what typically causes it and why it deserves a closer look.

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Payroll & Taxes·5 min read·June 3, 2026

Inconsistent Payroll in QuickBooks Online: What to Check

Payroll that varies significantly from period to period — without a clear reason — can signal recording errors in QuickBooks Online. Here's what inconsistent payroll looks like and why it matters.

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Profit & Loss·5 min read·June 1, 2026

Revenue With No Cash or AR Movement in QuickBooks Online: What It Means

If your QuickBooks Online shows revenue being recorded but no corresponding change in cash or accounts receivable, something in the recording workflow may be off.

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Balance Sheet·5 min read·May 30, 2026

Net Income Doesn't Match Equity in QuickBooks Online: Why and How to Fix It

If your net income and the change in your equity section don't line up on your QuickBooks Online Balance Sheet, something in your books needs attention. Here's how to think about it.

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Balance Sheet·5 min read·May 29, 2026

Due To / From Owner Account in QuickBooks Online: How to Clean It Up

The Due To/From Owner account is meant for short-term transactions — not a permanent catch-all. If it has a growing or unexplained balance, here's what it means and how to think about it.

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Fixed Assets·5 min read·May 28, 2026

Capital Expenditures Misclassified as Expenses in QuickBooks Online

Recording a major asset purchase as an expense is a common bookkeeping mistake that overstates costs and understates asset value. Here's how to spot it in QuickBooks Online.

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Loans & Debt·5 min read·May 27, 2026

Loan Payments With No Interest in QuickBooks Online: What It Means

If your loan payments show no interest expense in QuickBooks Online, your books are missing a real cost — and your loan balance on the Balance Sheet may be wrong too.

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Balance Sheet·4 min read·May 26, 2026

Owner's Draw Without an Equity Account in QuickBooks Online: How to Fix It

If you're taking money out of your business but it's not going to a proper equity account, your Balance Sheet is wrong and your net income is understated.

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Loans & Debt·5 min read·May 25, 2026

Loan Proceeds Recorded as Revenue in QuickBooks Online: A Common Mistake

Recording a loan as income is one of the most consequential bookkeeping errors a small business can make. Here's why it happens and what it costs you.

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Cash Flow·5 min read·May 22, 2026

Why Is My Business Profitable But Running Out of Cash?

Profit and cash are not the same thing. If your QuickBooks Online shows strong net income but your bank account keeps shrinking, here's exactly why — and what to look for.

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Fixed Assets·5 min read·May 20, 2026

Fixed Assets With No Depreciation in QuickBooks Online: How to Fix It

If you have equipment, vehicles, or other long-term assets on your books but no depreciation recorded, your financials are overstating asset value and missing a real expense.

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Balance Sheet·4 min read·May 18, 2026

Accounts Payable Debit Balance in QuickBooks Online: Causes and Fixes

Accounts Payable should always be a credit balance. If it's showing as a debit, your books have a recording error that needs to be tracked down and corrected.

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Balance Sheet·4 min read·May 15, 2026

Accounts Receivable Credit Balance in QuickBooks Online: What It Means

Accounts Receivable should always be a positive number. A credit balance here is a red flag that points to a specific recording error — here's how to spot it in QuickBooks Online.

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QuickBooks Setup·6 min read·May 13, 2026

What Is a Suspense Account in QuickBooks Online and How Do I Clear It?

A suspense account with a balance means transactions are parked somewhere they don't belong. Here's what it is, why it's a problem, and how to clear it in QuickBooks Online.

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Balance Sheet·6 min read·May 11, 2026

Retained Earnings Don't Match in QuickBooks Online: Why and How to Fix It

If your retained earnings balance doesn't match what it should be, your Balance Sheet has an error. Here's what causes a retained earnings mismatch in QuickBooks Online and how to fix it.

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Loans & Debt·6 min read·May 8, 2026

Recording Loan Payments as Expenses in QuickBooks Online: The Right Way

Loan payments are not business expenses — but most small business owners record them that way. Here's why it's wrong, what it costs you, and how to fix it in QuickBooks Online.

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Bookkeeping Basics·4 min read·May 6, 2026

Mixing Personal and Business Expenses in QuickBooks Online: How to Separate Them

Using one account for both personal and business spending is one of the most common small business bookkeeping mistakes. Here's why it matters and what to look for in QuickBooks Online.

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Banking·6 min read·May 4, 2026

Negative Bank Balance in QuickBooks Online: What It Means and How to Fix It

A negative bank account balance in QuickBooks Online almost always means a bookkeeping error — not an overdraft. Here's how to figure out what happened and fix it.

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Bookkeeping Basics·5 min read·May 1, 2026

Too Many Uncategorized Transactions in QuickBooks Online: How to Fix It

If a significant number of your transactions are sitting in uncategorized accounts, your financial reports may not be telling the full story. Here's what to look for in QuickBooks Online.

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Banking·6 min read·April 30, 2026

Duplicate Transactions in QuickBooks Online: How to Find and Remove Them

Duplicate transactions silently inflate your revenue and expenses — and they're more common than you'd think. Here's how to find them and clean them up in QuickBooks Online.

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Reporting·7 min read·April 29, 2026

Why Is My QuickBooks Online Trial Balance Out of Balance?

A Trial Balance that doesn't balance is a serious red flag. Here's what causes it, why it matters, and exactly how to track down and fix the problem in QuickBooks Online.

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Banking·6 min read·April 28, 2026

Undeposited Funds in QuickBooks Online: What It Is and How to Clear It

A balance in Undeposited Funds means payments are stuck in a holding account and haven't been matched to your bank. Here's how to understand it and clear it out for good.

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QuickBooks Setup·6 min read·April 27, 2026

Opening Balance Equity in QuickBooks Online: How to Fix It

Opening Balance Equity is a temporary account that should always be zero. If it has a balance, here's what it means and exactly how to fix it in QuickBooks Online.

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